Chss logo

Terms & Conditions

CHSS(Complete Health Solution & Services) Terms & Conditions Introduction

Welcome to CHSS(Complete Health Solution & Services)! We are pleased to introduce the CHSS Card—our exclusive membership program designed to provide valuable healthcare benefits and discounts to our cardholders. By enrolling in the CHSS Card membership, you agree to the terms and conditions outlined in this document.

Please note that CHSS reserves the right to modify, suspend, or terminate the membership program at any time without prior notice. For more details, visit our website at www.chss.co.in. Thank you for choosing CHSS—your partner in health and well-being.

The purpose of these Terms and Conditions is to ensure a safe, transparent, and legally compliant environment for both our customers and our business operations. They detail your rights and responsibilities when using our website, purchasing our membership, and interacting with our services.

We encourage you to read these Terms and Conditions carefully before using our website. If you have any questions or need further clarification, please feel free to contact us. Thank you for choosing CHSS(Complete Health Solution & Services), where we prioritize your health.

Section I: Acceptance of Terms

By accessing and using the CHSS(Complete Health Solution & Services) website, you agree to be bound by these Terms and Conditions, as well as all applicable laws and regulations, including the Information Technology Act, 2000 and its subsequent amendments. This Act provides the legal framework for electronic commerce and digital contracts in India.

In accordance with Section 10A of the Information Technology Act, 2000, any electronic agreement or contract made through our website is valid and enforceable. By placing an order on our website, you are entering into a legally binding contract with CHSS(Complete Health Solution & Services) for the purchase of Seabuckthorn Juice. You confirm that you have read, understood, and accepted these Terms and Conditions.

Furthermore, by using our website, you acknowledge and agree that electronic records and signatures are as valid as physical copies and handwritten signatures under Indian law. This acceptance is critical to the operation of our e-commerce platform and ensures the integrity and enforceability of online transactions.

If you do not agree with these Terms and Conditions or any part of them, you must not use our website. CHSS(Complete Health Solution & Services) reserves the right to modify these terms at any time, and it is your responsibility to review them regularly. Continued use of the website following any changes constitutes your acceptance of the new terms.

Section II: Eligibility

By accessing and using the CHSS(Complete Health Solution & Services) website, you affirm that you meet the following eligibility criteria:

  1. Age Requirement: You must be at least 18 years old to place an order on our website. If you are under 18, you may only use our services under the supervision of a parent or legal guardian who agrees to be bound by these Terms and Conditions.

  2. Legal Capacity: You must have the legal capacity to enter into a binding contract under applicable laws, including the Indian Contract Act, 1872. By purchasing membership, you represent and warrant that you possess the full legal right and ability to agree to these Terms and Conditions and comply with your obligations.

  3. Compliance with Laws: You must comply with all applicable laws and regulations, including those related to online conduct and acceptable content, as governed by the Information Technology Act, 2000 and other relevant legislation. You agree not to use the website for any unlawful purpose or in a manner that violates these Terms and Conditions.

  4. Account Responsibility: If you create an account on our website, you are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breach.

  5. Accurate Information: You agree to provide accurate, current, and complete information during the registration and checkout process and to update such information to keep it accurate, current, and complete. CHSS(Complete Health Solution & Services) reserves the right to terminate your account or refuse service if any information provided is found to be inaccurate, false, or misleading.

By using the CHSS(Complete Health Solution & Services) website, you confirm that you meet these eligibility criteria and agree to abide by these Terms and Conditions. If you do not meet these requirements, you must not use our website.

Section III: General Terms

  1. The CHSS Card is a membership program provided by Complete Health Solution & Services (CHSS), designed to offer eligible cardholders access to various discounts and healthcare-related benefits.

  2. By enrolling in the CHSS Card membership program, the individual ("member") acknowledges and agrees to comply with all terms and conditions outlined in this document, including any future amendments.

  3. CHSS reserves the sole right to amend, suspend, or terminate the CHSS Card membership program, in whole or in part, at any time and without prior notice. Such changes may take immediate effect and will be communicated as deemed appropriate by CHSS.

Section IV: Membership Eligibility & Validity

  1. The CHSS Card is available to individuals and families who complete the registration process and submit the applicable membership fee. Eligibility is subject to approval by Complete Health Solution & Services (CHSS).

  2. Membership is valid for a defined term beginning from the date of issuance. To maintain uninterrupted access to CHSS benefits, members must renew their membership prior to its expiration.

  3. The CHSS Card is strictly non-transferable. It is intended for use only by the registered member and, where applicable, their eligible family members as designated during enrollment.

Section V: Discounts & Services

  1. The CHSS Card entitles members to exclusive discounts on a range of healthcare services at CHSS-affiliated hospitals, clinics, diagnostic centers, and pharmacies. These services include, but are not limited to:

    • Doctor consultations
    • In-patient hospital services
    • Pathology and radiology tests
    • Pharmacy/medical store purchases
    • Other healthcare services as periodically notified by CHSS
  2. The availability and extent of discounts and offers may vary based on the service provider. CHSS reserves the right to modify or withdraw any offers at its sole discretion without prior notice.

  3. The CHSS Card includes coverage for emergency medical services, surgeries, and other treatments; however, prior intimation to the CHSS office is mandatory before admission to any affiliated hospital to avail of the benefits.

  4. The CHSS Card cannot be combined with any other healthcare discount schemes, insurance policies, or promotional offers unless expressly permitted by CHSS.

  5. CHSS Card benefits are exclusively applicable at CHSS-affiliated healthcare providers. Services availed at non-affiliated hospitals, clinics, or centers are not eligible for discounts or benefits under the program.

  6. If a medical prescription has already been obtained independently, members are not eligible to claim CHSS Card benefits for diagnostics or laboratory services related to that prescription.

  7. In the event that a patient is already admitted or has completed registration at a hospital counter, any subsequent intimation to CHSS will not render the member eligible for CHSS Card benefits for that treatment.

  8. If a patient is already under ongoing treatment with a healthcare provider, CHSS Card benefits cannot be claimed retroactively or for services rendered by the same provider during the treatment period.

Section VI: Usage & Limitations

  1. The CHSS Card must be presented at the time of availing the service to be eligible for discounts.

  2. The cardholder must comply with the rules and regulations of the affiliated healthcare providers.

  3. The membership does not constitute health insurance and is not a substitute for any medical insurance policy.

  4. Any misuse, fraud, or attempt to transfer membership benefits to non-eligible persons may result in termination of membership without a refund.

  5. The CHSS Card does not guarantee priority treatment, and all services are subject to availability at the affiliated healthcare provider.

  6. Only the individuals whose names are registered on the CHSS Card are eligible to avail of the benefits under the membership.

  7. If any fraudulent activities or misuse of the card are detected, CHSS reserves the right to cancel the membership without any refund.

Section VII: Payment & Renewal

  1. Membership fees are non-refundable and must be paid in full at the time of registration or renewal.

  2. The member is responsible for renewing their membership before the expiry date to continue availing benefits without interruption.

  3. CHSS reserves the right to revise the membership fee structure as per business requirements.

Section VIII: Liability & Disclaimers

  1. CHSS acts as a facilitator and does not take responsibility for the quality, outcome, or effectiveness of medical treatments or services provided by affiliated service providers.

  2. CHSS shall not be held liable for any disputes, negligence, or malpractice occurring at partner hospitals, clinics, pharmacies, or diagnostic centers.

  3. The cardholder agrees that CHSS is not responsible for any loss, damage, or medical complications arising from the use of services availed through the membership.

Section IX: Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Section X: Intellectual Property Rights

At CHSS(Complete Health Solution & Services), we respect and protect intellectual property rights. The following terms outline our policies regarding the ownership and use of intellectual property on our website.

Ownership of Content:

  1. Website Content: All content on the CHSS(Complete Health Solution & Services) website, including text, graphics, logos, images, product descriptions, and software, is the property of CHSS(Complete Health Solution & Services) or its content suppliers and is protected by applicable intellectual property laws.

  2. Trademarks: The CHSS name, logo, and all related product and service names are trademarks of CHSS(Complete Health Solution & Services). Unauthorized use of these trademarks is strictly prohibited.

Use of Content:

  1. Personal Use: You are granted a limited, non-exclusive, non-transferable license to access and use the CHSS(Complete Health Solution & Services) website and its content for personal, non-commercial use.

  2. Restrictions: You may not reproduce, copy, sell, resell, or exploit the website or its content for any commercial purpose without express written consent from CHSS(Complete Health Solution & Services).

User-Generated Content:

  1. Submissions: By submitting content (e.g., reviews, comments) to CHSS(Complete Health Solution & Services), you grant us a non-exclusive, royalty-free, perpetual right to use, reproduce, and display such content in any media.

  2. Responsibility: You are responsible for your submitted content and agree not to submit anything illegal or harmful. CHSS(Complete Health Solution & Services) reserves the right to remove any inappropriate content.

Reporting Intellectual Property Infringement:

If you believe any content on our website infringes upon your intellectual property rights, please contact us with a detailed description. We will promptly investigate and take appropriate action.

By using the CHSS(Complete Health Solution & Services) website, you agree to respect our intellectual property rights. If you have any questions, please contact our customer support team. Thank you for shopping with CHSS(Complete Health Solution & Services).

Section XI: Indemnification

By using the CHSS(Complete Health Solution & Services) website, you agree to indemnify, defend, and hold harmless CHSS(Complete Health Solution & Services), its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, or expenses, including reasonable attorney fees, arising out of or related to:

  1. Your Use of the Website: Any use of the website or its content that violates these terms.

  2. Violation of Terms: Any breach of these Terms and Conditions by you.

  3. Infringement of Rights: Any infringement or violation of any intellectual property or other rights of any third party by you.

This indemnification obligation will survive the termination or expiration of these Terms and Conditions and your use of the website.

If you have any questions, please contact our customer support team. Thank you for shopping with CHSS(Complete Health Solution & Services).

Section XII: Termination

CHSS(Complete Health Solution & Services) reserves the right to terminate or suspend your access to the website and its services at any time, without prior notice, for any reason, including but not limited to, a breach of these Terms and Conditions. Upon termination, your right to use the website will immediately cease.

Grounds for Termination:

  1. Breach of Terms: Any violation or breach of these Terms and Conditions.

  2. Fraudulent Activity: Any fraudulent, abusive, or illegal activity, as determined at our sole discretion.

  3. Misuse of Services: Any misuse or unauthorized use of the website, including intellectual property infringement.

Consequences of Termination:

  1. Access Revocation: You will no longer have access to the website and its services.

  2. Outstanding Payments: Any outstanding payments due before termination will remain payable.

  3. Content Removal: CHSS(Complete Health Solution & Services) may delete any content or information associated with your use of the website.

If you have any questions or need further assistance regarding the termination policy, please contact our customer support team. Thank you for shopping with CHSS(Complete Health Solution & Services).

Section XIII: Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms and Conditions, including any questions regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of India.

By using the CHSS(Complete Health Solution & Services) website, you agree to submit to the jurisdiction of these courts and waive any objections to such jurisdiction or venue. If any provision of these Terms and Conditions is found to be invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

If you have any questions, please contact our customer support team. Thank you for shopping with CHSS(Complete Health Solution & Services).

Section XIV: Changes to Terms and Conditions

CHSS(Complete Health Solution & Services) reserves the right to modify or update these Terms and Conditions at any time without prior notice. These changes will become effective immediately upon posting on our website. We encourage you to regularly review the Terms and Conditions to stay informed about any updates or modifications.

Your continued use of the CHSS(Complete Health Solution & Services) website after any changes indicates your acceptance of the revised Terms and Conditions. If you do not agree with any modifications, you are required to stop using the website.

It is your responsibility to periodically check for updates to ensure you are aware of the current terms. We may also provide additional notifications or communications regarding significant changes, but it is ultimately up to you to stay informed.

If you have any questions or concerns about the changes, please contact our customer support team for assistance. Thank you for your continued support and for shopping with CHSS(Complete Health Solution & Services).

Section XV: Contact Information

For any questions, concerns, or feedback regarding these Terms and Conditions or any other aspect of our services, please reach out to us using the following contact information:

Customer Support Team

  • Email: chss.services@gmail.com

  • Phone/Whatsapp: +91-79994-71922

  • Address: Main Road, Dagli Complex, Opp. Mukti Morcha, Birgaon, Raipur, Chhattisgarh, Bharat.
    City Office: 42 2nd Samvet Shikhar Complex, Rajbandha Maidan, Raipur ( C.G.)

We are committed to providing excellent customer service and will respond to your inquiries as promptly as possible. Thank you for choosing CHSS(Complete Health Solution & Services).